We like difficult questions

Do you use AI?

We use Artificial Intelligence (we prefer the term LLM, or “large language model”) every day. As web professionals, it’s hard to imagine our work without it. The tools keep evolving, so we’re continually exploring the best ways to use them to deliver better outcomes.

Do you have any AI success stories?

Yes - we have helped one client improve the formatting for almost 20,000 product features and descriptions. This work also included summarising each product, making it easier for customers to find out about the benefits for each product.  

For another client, we linked around 3,000 pages to around 30 categories. Creating a meaningful categorisation that would have taken weeks to complete by hand. 

Lastly, we have written a Silverstripe module that allows you to review and edit any content piece of your site.

Watch this space as this is a rapidly expanding space. 

Can you stick to a budget?

Yes we can. We can give you a clear estimate if you have a specific job you would like us to complete.

Over the last twenty years, we can count on one hand the number of times we’ve had to go back to a client to request additional budget on a fixed-cost project.

Below is an example of a recent project we delivered on time and to budget.

Synchotron

Client

Royal Society of New Zealand

Design

Sunny Side Up / Semper Semper

Our responsibility

Build a new website

We delivered

Delivered a small website for a fixed budget

Can you deliver on time?

Absolutely, yes we can. Sunny Side Up’s approach is robust and careful from the outset. We use our experience and expertise to ensure we meet your expectations, with ample room for you to review our work within set timeframes.

We assign a dedicated project manager and use proven project management tools and in-house systems to track time, scope, and spending.

We’re set up to handle multiple projects at once and can scale up efficiently with trusted senior contractors when needed. This flexible approach allows us to meet deadlines, adapt to change, and deliver consistently, all while keeping budgets firmly on track. 

How do you keep up-to-date?

Technology never sits still, so neither do we. Here’s how we stay sharp:

  • We challenge our own ways of working and look for smarter, better approaches. 

  • Our non-hierarchical culture brings together digital natives and Commodore 64 veterans, blending fresh ideas with hard-won experience.

  • We actively contribute to the developer community, having published 500+ open-source modules. This means our work is regularly peer-reviewed and we gain a lot of synergy from being part of a community of world-class developers. 

How do you manage information?

Sunny Side Up has an in-house developed knowledge management system. This system is instrumental in facilitating the retention and transfer of knowledge within our organisation and any project stakeholders, ensuring efficient access and use of critical information, significantly reducing hand-over time. 

We have made this tool available for others: https://www.found-it-already.com/. Enhancements will be ongoing (it is early days!).  

Also See

Please also visit our How we work page in the About Us section.

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