SLA is short for piece of mind, quality service, and staying on top of things
Range of ongoing services
Once created, digital solutions require ongoing care. We provide this in the form of ongoing support agreements. There are three parts to them:
- Hosting & Domain Management
- Security & Availability
- Support & Enhancements
These services are provided as part of an SLA.
What is an SLA?
SLA stands for Service Level Agreement. An SLA ensures your site stays in good shape. We have made our offerings flexible so that both small and large organisations can benefit.
Proactive maintenance
Here are some work we do as part of our SLAs:
- Security upgrades
- Fix bugs, errors, broken features
- Content loading
- Small features
- CMS Enhancements
- Maintenance and code care
What is the benefit of an SLA?
Having an SLA with us ensures:
- Your site is less prone to hacks through proactive maintenance and security updates.
- Errors are addressed in a timely manner.
- Small enhancements are processed quickly.
- You have a team of experts available who know your site and are available at short notice.
In a landscape where technology is ever-evolving, standing still is moving backwards. We can assist you with upgrading and ongoing maintenance to keep technical debt at bay.
Delve Deeper
In the Ongoing Services section of our site you can find out more about:
Also See
Other topics in the Services section: